End of Commitment Report – Strengthening and expansion of the itinerant justice and access to justice programme

Name of Evaluator

Carlos de la Peña Jimenez O’Farril, Daniel Rosemberg Cervantes Perez, Jesus Ponce Rubio

Email

carlos.delapena.j@gmail.com, drosemberg@gmail.com, jponce9911@gmail.com

Member Name

Mexico State, Mexico

Action PlanAction plans are at the core of a government’s participation in OGP. They are the product of a co-creation process in which government and civil society jointly develop commitments to open governmen... Title

Action plan – Mexico State, Mexico, 2021 – 2022

CommitmentOGP commitments are promises for reform co-created by governments and civil society and submitted as part of an action plan. Commitments typically include a description of the problem, concrete action...

Strengthening and expansion of the itinerant justiceTo address barriers that prevent citizens from having their justice needs met, OGP participating governments are working to expand transparency, accountability, and inclusion into all systems of justi... and access to justiceAccessible justice systems – both formal and informal – ensure that individuals and communities with legal needs know where to go for help, obtain the help they need, and move through a system tha... More programme

1.1 What was the overall level of progress in the commitment implementation at the time of this assessment?

complete

Provide a brief explanation of your answer:

This commitment has been completed, since the itinerant justice and access to justice program “Caravans for Everyday Justice” was strengthened by launching a second Caravan in January 2022, which allows you to reach 2 municipalities simultaneously. Likewise, the number of participating agencies increased from 23 to 25. Similarly, the number of procedures and services was increased from 80 to 95, which translates into a greater number of Mexicans benefiting.

From its start-up to the evaluation date, the following results have been obtained:

• Number of Caravans: 162
• Number of municipalities visited: 109
• Number of beneficiaries: 169,099

1.2 Describe the main external or internal factors that impacted implementation of this commitment and how they were addressed (or not).

The Ministry of Justice and Human RightsAn essential part of open government includes protecting the sacred freedoms and rights of all citizens, including the most vulnerable groups, and holding those who violate human rights accountable. T..., as the institution responsible for the implementation of the commitment, had the financial, material, human, and technological resources that allowed it to fulfill the commitment. Regarding external factors, there was a satisfactory response, since it was well received by the citizens who benefited from the proximity of the agencies to their communities and the resolution of legal problems simultaneously.

1.3 Was the commitment implemented as originally planned?

All of the commitment milestones were implemented as planned

Provide a brief explanation of your answer:

As the commitment was raised, the itinerant justice and access to information program was strengthened. justice “Caravans for Everyday Justice”, in which, although it is true, there is a participation of the municipal and state levels of government, the participation of the federal government is not noticed.

The intervention of the municipal authorities and state agencies achieved the simplification of procedures and the exemption or reduction of costs of the procedures and services offered. Likewise, with the operation of a second Caravan as of January 26, 2022, priority was given to the presence, simultaneity, and return of the caravans to the communities, in order to verify the follow-up and completionImplementers must follow through on their commitments for them to achieve impact. For each commitment, OGP’s Independent Reporting Mechanism (IRM) evaluates the degree to which the activities outlin... of procedures and services provided.

Provide evidence for your answer:

• Caravana’s website
• Secretary of Justice and Human Rights of the State of Mexico – Facebook webpage
• Secretary of Justice and Human Rights of the State of Mexico – videos 
• Secretary of Justice and Human Rights of the State of Mexico – Twitter

2.1.1. – Did the government disclose more information; improve the quality of the information (new or existing); improve the value of the information; improve the channels to disclose or request information or improve accessibility to information?

Yes

Degree of result:

Major

Explanation: In narrative form, what has been the impact on people or practice.

There was constant communication with the Local Technical Secretariat and INFOEM. Likewise, on the page of the Caravans for Everyday Justice (https://caravanas.edomex.gob.mx/ ) the municipalities to visit, the dates, and the results of each visit are disclosed. Similarly, there are communication channels such as CATGEM, email, and social networks.

2.1.2. – Did the government create new opportunities to seek feedback from citizens/enable participation inform or influence decisions; improve existing channels or spaces to seek feedback from citizens/enable participation/ inform or influence decisions; create or improve capabilities in the government or the public aimed to improve how the government seeks feedback from citizens/enables participation/ or allows for the public to inform or influence decisions?

Yes

Degree of result:

Major

Explanation: In narrative form, what has been the impact on people or practice.

Its impact can be seen, first of all, due to the interest shown by the public in finding out about and concluding lagging legal procedures and services quickly, free of charge, and in one place. Likewise, due to the high participation of various government agencies and institutions to bring the procedures and services they provide closer to the communities. On the other hand, communication channels were created through various meetings and informative talks with the population to publicize the program as well as satisfaction surveys. In the same vein, through videos the same users report testimonials in a colloquial language, which increased the participation and interest of citizens.

2.1.3 Did the government create or improve channels, opportunities or capabilities to hold officials answerable to their actions?

Yes

Degree of result:

Major

Explanation: In narrative form, what has been the impact on people or practice.

Yes, through training actions for municipal public servants in various subjects in order to professionalize them and create awareness of the importance of providing a quality service to citizens.

2.1.4 Other Results

Yes

Degree of result:

Major

Explanation: In narrative form, what has been the impact on people or practice.

As of August 21, 2020, the Caravans for Daily Justice provide legal advice through interviews with public servants on the television program Esfera Pública, with the following results:

• 16 hours of transmission
• Participation in 14 dependencies
• 17 transmission specialists

2.2 Did the commitment address the public policy problem that it intended to address as described in the action plan?

Yes

Provide a brief explanation of your answer:

The objective of bringing procedures and services closer to remote and difficult-to-reach communities was met, reducing, simplifying, and/or purging unnecessary requirements to access justice. In addition, to have a multidisciplinary group committed, responsible, and trained to meet the needs and problems of citizens.

3. Provide at least one lesson or reflection relating to the implementation of this commitment. It can be the identification of key barriers to implementation, an unexpected help/hindrance, recommendations for future commitments, or if the commitment should be taken forward to the next action plan.

Given that there is an important result with a great impact on the citizenry, it would be worth considering the permanence of the “Caravans for Everyday Justice”. Carry out a second visit to the municipalities to monitor the results obtained in the long term.
It was identified that some of the procedures offered within the program are related to agricultural communities, for which reason it is considered important that federal authorities in this matter can adhere to the program.