Public Service Delivery

Category: Policy Area Categories | Back to Glossary

To ensure that citizens of all groups are better supported by the government, OGP participating governmentsOGP participating countries and locals – often referred to as OGP members – are committed to working with civil society to strengthen their adherence to open government values. To join OGP as a pa... are working to improve the quality of and access to public services. Commitments in this area generally fall under:

• Citizenship and ImmigrationTransparent citizenship and immigration services allow the public to hold government agencies accountable and call for action on consequential policy decisions.  Technical specifications: Cover citiz...
• EducationAccountability within the public education system is key to improving outcomes and attainment, and accountability is nearly impossible without transparent policies and opportunities for participation ...
• Health and NutritionPublishing health-related data and involving citizens in the creation of policy are key to increasing health outcomes and building strong, effective health systems. Technical specifications: Cover pub...
• Infrastructure and TransportGovernments are working to make infrastructure projects more open and less corrupt, and the public plays an essential role in monitoring contracts and the fulfillment of investments. Technical specifi...
• Water and SanitationOGP participating governments are in a unique position to address many of the root causes of water issues, including corruption and poor quality, as well as lack of prioritization, access, equity, and...