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Francophone Africa

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Featured Commitment: Complaint Registration and Processing Mechanism

Read how Burkina Faso is working to improve delivery of public services through a complaint recording and processing system. "What's in the 2019 Action Plans" publication.

Tunisia End-of-Term Report 2016-2018

The Tunisian Second Action Plan faced implementation challenges due to resource constraints and unclear cross-government coordination in some cases. The creation of Authority of Access to Information (AAI) was a key milestone and a major step in improving government practice…

Cocreation process of the Local OGP – 2

Mobadarat.ma: Countering COVID-19 with Open Innovation

A time of crisis can shine a spotlight on the quality of services offered by governments. As is the case during the COVID-19 pandemic, some governments are faced with unprecedented challenges that are hard to address due to unpreparedness and…

Open Government Partnership