Promotion of citizen participation for the co-management of coexistence and road safety (COBOG0002)

Commitment ID

COBOG0002

Commitment Title

Promotion of citizen participation for the co-management of coexistence and road safety

Problem

Bogota presents a considerable rupture in the flow of information between citizens and the institutions in charge of mobility. This hinders the generation of public value in strategic planning processes, participatory exercises and the effectiveness of vial coexistence programs and projects, thus resulting in a high level of citizen ignorance and distrust in institutional road management.

Mobility in the district is an issue of enormous complexity that intercepts many variables in its daily dynamics. In this framework of interrelated variables, citizen perception, on many occasions, is far from the criteria with which institutional solutions are planned, designed and formulated. The reason for this is that daily experience produces data that are foreign to the technical understanding of the subject. In the same way, the collection of institutional information tends to be distant from citizen considerations and perceptions which, in cases such as road safety, are particularly important for the formulation of solutions that depend on the behavior of citizens in relation to their spatial context.

Status quo

In Bogota, 55% of citizens perceive that their daily commuting time has increased compared to previous years (Bogota Cómo Vamos, 2019). Likewise, the level of satisfaction with public transportation is usually very low, being the case of Transmilenio (one of our mass transit systems) a significant one since only 23% of citizens are satisfied with this type of transportation, according to the same survey.Despite this, the figures in relation to road accidents and related fatalities have shown a better behavior, decreasing from 536 in 2008 to 510 in 2018 (Secretaría Distrital de Movilidad, 2019), and the average speed in transportation has also been reduced. These and other statistics show a series of elements that involve a lot of complexity, as they denote that perceptions related to satisfaction in the mobility system are not directly related to road safety conditions. The citizens themselves are the ones who generate constant requirements for the generation of interventions to solve the neighborhood, local and district scale problems they are constantly facing. However, in many cases, the attention to citizen requirements is hindered by the high demand of situations to be addressed and their technical complexity. At present, all these processes lack an efficient systematization mechanism that enables the entity to identify the achievements of the participation scenarios, their scope and limitations in relation to institutional management.

Action

It consists of developing an open information management strategy that promotes the use of data related to mobility and road safety in the District, to improve the institutional response, advancing collective intelligence and co-management processes, and strengthening the processes of citizen training on mobility through information management processes. The above through a digital platform that allows citizens to have access, in real time, to the levels of prioritization of the problems identified by the entity (especially those that have been agendized by citizens) and their solution status. The implementation of this platform will allow citizens to position directly, or through the participation processes generated by the entity, issues and situations that can be attended institutionally. Consequently, citizens will be able to have accurate information in real time on the actions taken by the secretary to improve mobility in Bogota.

General objetive:Generate information management tools that encourage citizen participation in the policies, programs and projects led by the Secretariat of Mobility, within the framework of the co-management processes for road safety.

How will the commitment contribute to solving the public problem described above?

Through knowledge management processes, we seek to facilitate the systematization of social management, participation and social control activities, through information management tools that allow open access to public data on the mission processes of the Secretary of Mobility that are important for citizens. This will make it possible to generate knowledge management processes that promote understanding of the objectives, criteria and technical conditions of the actions carried out by the Secretary's Office in the different scales of intervention when it comes to generating comprehensive accountability processs for citizens.

What long-term goal as identified in your Open Government Strategy does this commitment relate to?

With the implementation of information management processes and tools, the Secretary of Mobility and other district entities, through the Bogotá Open Government platform, look to strengthen the contents and solutions generated in the work processes with citizens, responding to the entity's mission duties under open government principles to ensure citizen participation and social control. The systematization process is oriented to generate the traceability of activities related to the development of the implementation of solutions to the problems related to mobility in Bogota, in terms of project implementation/management and the generation of social control.

Primary Policy Area

Right to Information

Primary Sector

Infrastructure & Transport

What OGP value is this commitment relevant to?