Improve the Transparency Portal of the Municipality of Contagem (BRCTM0004)

Commitment ID

BRCTM0004

Commitment Title

Improve the usability and content of the Transparency Portal of the Municipality of Contagem

Problem

Currently the Transparency Portal satisfies the requirements of the legislation, but presents the information in a very complex way, making it difficult to access and understand the content that is presented. The search fields do not work well, much information is not made available in open format, requiring improvements in the organization, presentation of information and integration with the systems used internally to improve the updating of content, in addition to the adequacy of the layout to improve its usability and make it more accessible. In light of this, the commitment seeks to study and implement improvements in the Portal so that it can effectively perform its function as a space for transparency of information and public management.

Status quo

The Municipality of Contagem still provides a large number of services in an analogical way, requiring citizens to use traditional tools to request services and follow up on actions. It is necessary to redesign processes, along with computerization. In the Transparency Portal, the information is segmented according to the characteristics of the internal systems, making it difficult to locate and understand the data, requiring prior knowledge of the logic of each information system of origin, which makes it very difficult for the citizen who is not an expert in each area to assimilate and find the content of the information.

Action

Develop a portal that more efficiently meets the legislation and the population, improving the search mechanisms, improving usability, presentation and delivery of data, using a clear and easy to interpret language, with more graphic resources and a better offer of open data, making the content more accessible to citizens and strengthening the Transparency Portal as an important instrument of social control.

How will the commitment contribute to solving the public problem described above?

Implementing new features and improvements, we hope to consolidate the Transparency Portal as a tool that allows citizens to inspect and ensure the correct application of public resources, in an increasingly efficient way, expanding the interest and involvement of citizens in government actions, strengthening social control and data transparency.

What long-term goal as identified in your Open Government Strategy does this commitment relate to?

The commitment to improve the Transparency Portal's usability and content is based on the principles of transparency, technology, and innovation, ensuring greater accessibility to public data, expanding the forms of inspection, instigating the interest and more active participation of society, enabling the development of better public policies and greater effectiveness and quality in the application of public resources, in order to build a transparent public administration, prioritizing the interests and needs of citizens.

Primary Policy Area

Open Data, Right to Information

Primary Sector

Public Services (general)

What OGP value is this commitment relevant to?