Development of LAPOR into SP4N (ID0055)
Overview
At-a-Glance
Action Plan: Indonesia National Action Plan 2016-2017
Action Plan Cycle: 2016
Status:
Institutions
Lead Institution: Ministry of State Apparatus and Civil Service Reform, Presidential Staff Office, and Ombudsman
Support Institution(s): NA
Policy Areas
Capacity Building, Public ParticipationIRM Review
IRM Report: Indonesia End-of-Term Report 2016-2017, Indonesia Mid-Term Report 2016-2017
Early Results: Did Not Change
Design i
Verifiable: Yes
Relevant to OGP Values: Yes
Ambition (see definition): High
Implementation i
Description
Development of Online Citizen Aspiration and Complaints System (LAPOR) into National Public Complaints Administration System (SP4N); Ministry/Agency: Ministry of State Apparatus and Civil Service Reform, Presidential Staff Office, and Ombudsman; Indicators of Success 2016: Optimizing implementation of Joint Memorandum of Understanding (MoU): 1. Signing of Agreement between the Ministry of State Apparatus and Civil Service Reform, Presidential Staff Office (KSP) and Ombudsman building on the MoU; 2. Development of Roadmap transitioning the administration of LAPOR!-SP4N from Presidential Staff Office (KSP) to the Ministry of State Apparatus and Civil Service Reform; Indicators of Success 2017: Optimizing implementation of Joint Memorandum of Understanding (MoU): 1. Agreement [between the Ministry of State Apparatus and Civil Service Reform, Presidential Staff Office (KSP) and Ombudsman] Implementation Report on utilization of LAPOR! as SP4N for 2017 is developed 2. Progress report on Roadmap LAPOR!SP4N transition from Presidential Staff Office (KSP) to the Ministry of State Apparatus and Civil Service Reform for 2017 is developed
IRM Midterm Status Summary
For a full report on Indonesia's commitments, see https://www.opengovpartnership.org/wp-content/uploads/2001/01/Indonesia_Mid-Term_Report_2016-2017_EN.pdf or https://www.opengovpartnership.org/wp-content/uploads/2001/01/Indonesia_Mid-Term_Report_2016-2017_IN.pdf
IRM End of Term Status Summary
For a full report on Indonesia's commitments, see https://www.opengovpartnership.org/wp-content/uploads/2019/08/Indonesia_End-of-Term_Report_2016-2017_IND.pdf or https://www.opengovpartnership.org/wp-content/uploads/2019/08/Indonesia_End-of-Term_Report_2016-2017_EN.pdf