Create digital platform for female health services (ID0124)

What is the public problem that the commitment will address? During the COVID-19 pandemic with the number of cases that continue to increase in Indonesia, health facilities are prone to transmit COVID-19. The Integrated Healthcare Centre (Posyandu), which is usually held at the Citizen Association (Rukun Warga - RW) level, has been temporarily closed in many areas due to the pandemic. Instead, residents were directed to get posyandu services at puskesmas (Public Health Centre), both at the sub-district and district levels. Posyandu is a place that is easily accessible to residents who wish to conduct maternal and child health consultations, including reproductive health consultations, pregnancy checks, and contraceptive consultations. Based on this, it is necessary to have a particular platform/channel that women can use to find information about the location of health facilities that can be visited. The health services include sexual and reproductive health, pregnancy checks, information on places for safe delivery, and access to contraceptives . What is the commitment? The Development of a Digital-Based Reproductive Health Service System Platform for Women. The platform development requires collaboration in providing easy and transparent health service information in one public digital platform (free of charge). The platform will include information regarding hospitals, puskesmas and other health facilities so that residents know and have easy access to sexual and reproductive health services. How will the commitment contribute to solving the public problem? This commitment can ensure access to information on the provision of sexual and reproductive health services, especially for women. The information platform resulting from this commitment is urgently needed to make it easier for women to 53 access the necessary health services, without the risk of contracting COVID-19. Why is this commitment relevant to OGP values? This commitment is relevant to Open Government values, particularly transparency and public participation. The use of technology will open data related to the community's health facilities and provide access to quality public services (health) for all and make it easier for the public to provide feedback as a form of participation in improving existing services. Why is this commitment relevant to Indonesian Medium-Term National Development Plan (RPJMN) and SDGs? This commitment will support Goal 3 in the SDGs which is Healthy and Prosperous Life. Also, the commitment is in line with the National Development Agenda in the 2020-2024 RPJMN, especially the third agenda: Increasing quality and competitive human resources, which focuses on fulfilling essential services, one of which is by increasing access and quality of health services towards universal health coverage. This program is also in line with Priority Activities to Improve maternal, child, family planning # and reproductive health. This program will support mainstreaming agenda in the RPJMN for Digital Transformation, which intersects with human development targets, namely: Integration of health services and storing patient data records using Big Data. Additional information. The Indonesian government already has several technology-based services for women's protection, some of which are: 1. Ministry of Women's Empowerment and Child Protection (KPPA) has developed an Online Information System for the Protection of Women and Children (Symphony PPA), accessible by all service units for handling victims of violence against women and children at the national, provincial and district/city levels in real-time. This system was built as a medium for data collection, monitoring, and evaluating cases of violence against women and children in Indonesia. 2. Furthermore, on April 29, 2020, the Government through the Presidential Staff Office (KSP) launched the Psychological Health Service (SEJIWA), which is a psychological consultation service for the community. Apart from KSP, Sejiwa services also receive support from seven other ministries and institutions, namely: the Ministry of Communication and Information, the Ministry of Women and Children Empowerment (KPPA), the Ministry of Health, the Task Force for the Acceleration of 54 Handling COVID-19, PT Telkom, and the Indonesian Psychological Association (Himpsi). Through SEJIWA's psychological services, KPPA assists women and children affected by COVID-19, such as women victims of domestic violence, women in emergencies and special conditions, women migrant workers, women with disabilities, and children who need special protection. 3. At the end of March 2020, the Ministry of Health collaborated with Gojek, Halodoc, Grab and Good doctor launched TEMENIN (Telemedicine Indonesia: https://temenin.kemkes.go.id/), to help people consult about their health during independent isolation. Telemedicine services are health services performed by doctors using information and communication technology to diagnose, treat, prevent, and evaluate patients' health conditions. These activities are carried out following their competence and authority, as evidenced by a registration certificate (STR) while still paying attention to service quality and patient safety There are also state institutions that carry out documenting issues of violence against women, namely Komnas Perempuan. The National women's commission is an independent state institution for the enforcement of Indonesian women's human rights (LNHAM) whose function is to carry out monitoring, including fact-finding and documenting violence against women and violations of women's human rights. They also disseminate the results of monitoring to the public and taking appropriate steps. Encourage accountability and handling. Documentation carried out by Komnas Perempuan is published annually in the Annual Notes (CATAHU). However, several things need attention, namely ensuring the platform’s continuity and service centre and service users' response. Besides, internet access and the relationship between connectivity are aspects that need to be studied. 55 Milestone Activity with a verifiable deliverable Start Date End Date Development of a Data-Based Information System for Sexual and Reproductive Health Services that can be accessed by the public. January 2021 December 2022

Action Plan Review

Commitment 14: Reproductive Health Service System Platform

Results Report

Commitment 14. Reproductive Health Service System Platform

● Verifiable: Yes

● Does it have an open government lens? Yes

● Potential for results: Modest

● Completion: Limited

● Did it open government? No early results to report yet

This commitment did not develop its intended digital-based reproductive health service system platform for women. During the implementation period, the Ministry of Health began preparing for launch of M-Health, a health service platform. It conducted a pilot project at 253 community health centers (Puskesmas) in 10 locations—comprising six cities (Depok, Bogor, Karawang, Yogyakarta, Tegal, and Malang) and 4 regencies (Sukabumi, Purwakarta, Semarang, and Tegal). ^[128] The Ministry did not respond to suggestion from the International NGO Forum for International Development (INFID) to include sexual and reproductive health on the platform. ^[129] During the implementation period, the Ministry shifted its focus away from this commitment, instead prioritizing a new strategy on the digitalization of the health sector, which may incorporate reproductive health in the future. ^[130]