Improving Service Delivery in Education and Health Sectors (NGKD0005)
Overview
At-a-Glance
Action Plan: Action plan – Kaduna State, Nigeria, 2021 – 2023
Inception Report: Not available
Commitment Start: Oct 2021
Commitment End: Mar 2023
Institutions involved:
- Ministry of Education
- Ministry of Health
- Centre for Peace Advancement and Socio-Economic Development (CPAED)
- Kaduna State Schools Quality Assurance Authority
- State Universal Basic Education Board
- Kaduna State Scholarship and Loans Board
- Kaduna State Library Board
- Kaduna State Teachers Service Board
- Kaduna State University
- Nuhu Bamalli Polytechnic Zaria
- Kaduna State College of Education
- Ministry for Local Government
- Ministry of Human services and Social Development
- Ministry of Business Innovation and Technology
- Kaduna State Media Corporation
- Ministry of Sports Development
- State Ministry of Health (SMOH)
- State Primary Health Care Board (SPHCB)
- Kaduna State Contributory Health Management Authority (KADCHMA)
- Kaduna State Health Supplies Management Agency (KADHSMA)
- Legal Awareness for Nigerian Women
- Mando Road Youth Development Initiative
- Kaduna Youth and Community Development Volunteers.
- WeCare Awareness Initiative
- Coalition of Associations 4 Leadership, Peace, Empowerment & Development (CALPED)
- Afaka Youth Assembly
- Step Forward Charity Foundation
- Connected Development
- Soba Youth Awareness Movement
- Hope for Communities and Children (H4CC)
- Maternal and Child Health Civil Society
- Transparency and Accountability in Totality Initiative -FollowTaxes
- Africa Media Development Foundation
- Bridge That Gap Initiative
- Dynamic family Care Center
- Dogara Community Development Foundation (DCDF)
- Carelink Resource Foundation
- African Network of Adolescents and Young Persons Development (ANAYD)
- Procyon news
- Civil Society Scaling Up Nutrition in Nigeria
- Association for Promotion of Parliamentary Relations (APPAR)
- Young Men Christian Association Kaduna
- Zokam Okoye Motivation for Youths (ZOMY) Foundation
- News Agency of Nigeria (NAN)
Primary Policy Area:
Primary Sector:
OGP Value:
- Access to information
- Civic Participation
Description
Commitment ID
NGKD0005
Commitment Title
Improving Service Delivery in Education and Health Sectors
Problem
To strengthen policy implementation for effective and equitable service delivery in the education sector through co-created processes that promote community participation and ownership in the education reforms.
Citizens are not carried along in service delivery process in health sector with many believing it is only friends and allies of government that are being involved.
Status quo
- Limited level of inclusiveness, Infrastructural insufficiency, Inadequate system capacity and Non-sustainable funding and inadequate resourcing/financing in education sector
- Inadequate citizens’ participation and client’s patronage in health care delivery chain to enhance public service delivery remains a challenge
Action
This commitment seeks to build citizens’ trust in governance through which quality education services are delivered in a transparent and accountable manner through effective implementation of the State Education policy documents (Approved Education policy, 10-year Strategic Plan, Quality Assurance policy etc.).
In addition, this commitment seeks to build citizens’ trust in governance through which quality health services are delivered in a transparent and accountable manner through effective implementation of various health policies in the state. This will further stimulate, improve accountability and transparency of the service delivery processes through public participation.
How will the commitment contribute to solving the public problem described above?
- Inclusiveness of People Living With Disabilities (PLWD).
- Access to suitable school facilities for all.
- Retention and completion through availability of an enabling environment for learning.
- increase level of responsiveness to needs and expectations of schools
- increase level of citizens' feedback and evaluation of service delivery.
- Increased level of citizens’ participation in health care service delivery
What long-term goal as identified in your Open Government Strategy does this commitment relate to?
- Improved equitable access to quality educational services for formal and non-formal education in the state
- Improved partnerships for results between state actors and non-state actors that ensures the implementation of education policies across the state.
- Strengthen voice and accountability, including community participation and CSO engagement in health care service delivery.
Primary Policy Area
Civic Space, Inclusion
Primary Sector
Education, Health & Nutrition, Public Services (general)
What OGP value is this commitment relevant to?
| Access to information | The commitment is relevant to transparency because it enables citizens to monitor budgetary provisions used to provide services that meets their needs from the Community Development Charter up to the Budget. This will increase the level of confidence in government and stimulate wider engagements by citizens. |
| Civic Participation | This commitment is relevant to public participation and inclusion as it enables the participation of citizens in the oversight of the financial management of the services provided by educational institutions in terms of receiving and expending public funding. |