Promoting Public Participation: 1.D. Public Complaints Portal (KE0004)
Overview
At-a-Glance
Action Plan: Kenya Action Plan 2012-2013
Action Plan Cycle: 2012
Status:
Institutions
Lead Institution: NA
Support Institution(s): Virtual Kenya, and www.opendata.go.ke
Policy Areas
Public ParticipationIRM Review
IRM Report: Kenya IRM Progress Report 2012-2013
Early Results: No IRM Data
Design i
Verifiable: Yes
Relevant to OGP Values: Yes
Ambition (see definition): High
Implementation i
Description
Promote transparency, accountability and public participation in the area of essential services, especially education and health by developing a collaborative CSO-Government public complaints portal. The portal will be an affirmation of the spirit of the new constitution that recognizes the rights but also responsibility of citizens in improving services.