Optimizing Government Services to All Social Groups (MN0062)

What problem does the commitment aim to address? In accordance with the recommendations from the international agreements that Mongolia has joined, resolve the issue of ensuring services and activities provided by the government on human rights-based approach and meet the needs and requirements of all social aspects.

What are the causes of the problem? Mongolia has joined international agreements to ensure human rights and is committed to ensuring their implementation. In addition, according to Section 10.3 of the Constitution of Mongolia “Mongolia will faithfully fulfill its obligations under international agreements” domestic legislation is still being reformed in accordance with the Convention. However, the implementation of that policy is insufficient, and the method of identifying the most vulnerable groups in society, creating good living conditions and opportunities, rights-based social support services and its financing all still unclear.

What has been done so far to solve the problem? -The Working Group at the ministerial level and sub-working group in agency level were created based on the reports, and following the conclusions and recommendations issued repeatedly for the Government on the implementation of norms and standards that guarantee human rights, such as the Universal Declaration of Human Rights, the Convention on the Rights of the Child, the Convention on the Rights of Persons with Disabilities, and its additional protocols. -Domestic legal reforms based on the principles of the Human Rights Convention have been followed, and the revisions of the Law on Children's Rights, the Law on Human Rights of Persons with Disabilities, the Package Law on Education, the Law on Social Insurance and the Law on Labor have been approved and implemented. -In accordance with the concept of long-term development, inclusion and involvement of citizens in the services provided by the government are included in long-term and medium-term policy documents.

What solution are you proposing? Summary of the proposals and recommendations submitted by colleagues working in the field of disability, civil society organizations, researchers and experts show following: Phased introduction of the International Classification of Functioning (ICF), institution based budgeting, policy transfer and plan development of the system that supports a disabled person to live independently in their environment. In accordance with the United Nations Convention on the Rights of Persons with Disabilities and its Article 19, a person with a disability should be able to fully participate in social life and choose their own place of residence, start implementing a system to support a person with a disability to live independently.

What results do we want to achieve by implementing this commitment? Implementation of the United Nations Convention on the Rights of Persons with Disabilities and the Law on Human Rights of Persons with Disabilities in our country, research-based social security services, its budgeting, and partnership between state and civil society organizations will all make progress.

Milestones | Expected Outputs | Expected Completion Dates

6.1.Phased introduction of International Classification of Activities (ICF); 6.2.Institution or care system budgeting, policy and activities will transfer to the system that supports citizens in need of social security support to live independently in their environment, and develop plan; 6.3.Conduct base study to determine the needs and requirements of the target group and plan a social welfare policy based on the study results. | New social services based on human rights approach and methods will be implemented, the foundational issue of budgeting and calculation will become realistic, and the partnership between the state and civil society organizations will strengthen. | 2027

6.4.Increase the structure and capacity to ensure the implementation of the Law on Children's Rights; 6.5.Continue the reform of laws and regulations related to people with disabilities. | In terms of legal guarantees, policies and activities to ensure infrastructure and social inclusion for people with disabilities will be ensured. | 2026

6.6.Increase citizens' participation in state affairs: -Regularize the activities of the National Council, Sub-Council, and Branch Council for Ensuring the Rights of Persons with Disabilities; -Create Citizen's council under the Rural citizens meeting. | The actual citizen participation and control at the policy level will increase. | 2025

6.7.Set the system foundations of independent living for the elderly and disabled citizens: -Start implementing and renewing services to support people with disabilities to live independently; -Conduct training and practice to empower service providers; -Ensure the implementation of the "support for housing" program for specific social groups. | The basic measures of the decentralization plan to change the institutions of centralized and condensed care, to ensure daily social participation, to support independent living, and multioption housing policies and services will be introduced. | 2026

6.8.Create an educational approach, learning environment, and teacher's training methodology in accordance with the needs of each child. | Children with different needs will be inclusive in educational services at all levels. | 2025