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North Macedonia

Improving Services Through Www.Uslugi.Gov.Mk (MK0012)

Overview

At-a-Glance

Action Plan: Macedonia, First Action Plan, 2012-13

Action Plan Cycle: 2012

Status:

Institutions

Lead Institution: Ministry of Information Society and Administration

Support Institution(s): All institutions

Policy Areas

Public Participation

IRM Review

IRM Report: Macedonia IRM Progress Report 2012-2013

Early Results: No IRM Data

Design i

Verifiable: Yes

Relevant to OGP Values: Yes

Ambition (see definition): High

Implementation i

Completion:

Description

Improving the services and usage of http://www.uslugi.gov.mk through consolidation of data and increased level of reliability. Introduce a mechanism for the citizens which they can use to assess and comment the services. Introduction of feedback mechanism from the citizens in relation to the services, in order to improve the efficiency and better quality of services.


Commitments

Open Government Partnership