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Oriental, Morocco

Strengthening the digital transition in the Oriental Region (MAORT0002)

Overview

At-a-Glance

Action Plan: Action plan – Oriental, Morocco, 2025 – 2027

Inception Report: Not available

Commitment Start: Apr 2025
Commitment End: Jun 2027

Institutions involved:

  • Oriental Region Council
  • Oriental Regional Council
  • Oriental Regional Council
  • The Greater East of solidarity and cooperation for development (GESCOD)
  • Omar Ibn Abdelaziz Fondation
  • the Great East Region, france
  • wilaya of oriental region
  • General Secretariat for Regional Affairs (SGAR) of the Oriental
  • Oujda Urban Agency (AUO)
  • Nador Urban Agency (AUNador)
  • Regional Inspectorate of Urban Planning, Architecture and Spatial Planning of the Oriental
  • Oriental Regional Investment Center (CRI)
  • Digital Development Agency (ADD)
  • Mohammed Premier University of Oujda (UMPO)
  • National School of Architecture of Oujda (ENAO)
  • National School of Applied Sciences of Oujda (ENSAO)
  • Oujda Higher School of Technology (ESTO)

Primary Policy Area:

Primary Sector:

OGP Value:

  • Technology and Innovation for Transparency and Accountability
  • Access to information
  • Civic Participation

Description

Commitment ID

MAORT0002

Commitment Title

Strengthening the digital transition in the Oriental Region

Problem

Among the problems that will be solved by the implementation of the commitment, we cite:

  • The existence of digital disparities between the region's communities, particularly between urban and rural areas;
  • The high rate of illiteracy, particularly digital illiteracy;
  • Difficulty in accessing information;
  • The absence of a global digital platform facilitating access to basic services for citizens;
  • The lack of digital tools to support citizen participation and the submission of suggestions;
  • The lack of a digital culture among a large part of the region's population;
  • The absence of a master plan for the digital transition of the Oriental Region.

Status quo

The Oriental Region, which is so vast, has certain territorial disparities in terms of infrastructure, including digital infrastructure, which prevents the widespread use of digital tools, particularly in outlying rural areas. The use of non-digital procedures is the most common in the Oriental Region, and the digital processing of various files still falls short of the expectations of decision-makers and the general public.

Action

The aim is to develop and implement various projects and activities with the general objective of strengthening digital transformation in the region and achieving the following specific objectives:

  • Digitalizing the Region's administrative procedures;
  • Helping to open up the region to digital technology;
  • Helping to embed a digital culture among the region's stakeholders;
  • Encouraging innovation in the digital field;
  • Enhancing transparency by publishing concise, up-to-date information;
  • Improving access to the various services through simple mechanisms;
  • Strengthening digital citizen participation;
  • Improving administrative efficiency;
  • Strengthening the skills of managers and elected representatives;
  • Digital management of petitions submitted by citizens and associations;
  • Launching a study to draw up a master plan for the Region's digital transition.

These objectives aim to promote digital integration and improve local governance in the Oriental region.

How will the commitment contribute to solving the public problem described above?

Among the products and results expected once the commitment is implemented, we cite:

  • Covering the region's territory with digital infrastructure;
  • Digital platforms increasingly consulted;
  • Capacities of managers and elected representatives strengthened;
  • The principles of the PGO published on digital platforms;
  • Oriental Regional Council's official portal updated and improved;
  • Digital citizen participation adopted by the administration of the Oriental Region;
  • Digital literacy among citizens;
  • Ensuring interaction between citizens and the administration;
  • The creation of an official portal dedicated to the PGO program and to digital citizen participation;
  • Facilitating access to information and basic services;
  • Greater transparency;
  • Digital petitions processed on time;
  • Open data published digitally;
  • Digital transformation agreements concluded and implemented.

What long-term goal as identified in your Open Government Strategy does this commitment relate to?

The long-term objective of the strategic vision to which this commitment relates is based on the following axes:

  • Strengthen the digital transition in the Oriental Region;
  • Extend the digital infrastructure throughout the Oriental Region;
  • Anchoring the digital culture in the population;
  • Set up digital platforms to facilitate access to information, strengthen transparency, and encourage citizen participation and interaction.

Primary Policy Area

Civic Space, Digital Governance

Primary Sector

Land & Spatial Planning, Media and Telecommunications

What OGP value is this commitment relevant to?

Technology and Innovation for Transparency and Accountability The commitment aims to strengthen the digital transformation of the Oriental region, giving citizens digital access to information and public services.
Access to information The commitment aims to strengthen the digital transformation of the Oriental region, giving citizens digital access to information and public services.
Civic Participation The commitment aims to strengthen the digital transformation of the Oriental region, giving citizens digital access to information and public services.

Milestones

1 2 3 4 5 6 7 8 9 10
10 Milestones
1

Updating and improving the portal for the Oriental region

Start Date04/2025
End Date12/2025
  • Not started
  • In progress
  • Stuck
  • Finished
  • Incomplete
2

Setting up a portal dedicated to local open government and participatory democracy

Start Date04/2025
End Date12/2025
  • Not started
  • In progress
  • Stuck
  • Finished
  • Incomplete
3

Concluding and implementing partnership agreements in the field of digitalization

Start Date04/2025
End Date12/2026
  • Not started
  • In progress
  • Stuck
  • Finished
  • Incomplete
4

Organization of training and skills-building sessions

Start Date04/2025
End Date12/2025
  • Not started
  • In progress
  • Stuck
  • Finished
  • Incomplete
5

Launch of a study for the development of a digital transition master plan for the region

Start Date06/2025
End Date06/2026
  • Not started
  • In progress
  • Stuck
  • Finished
  • Incomplete
6

design and development of an integrated system for the digitalization of the Region

Start Date09/2025
End Date09/2026
  • Not started
  • In progress
  • Stuck
  • Finished
  • Incomplete
7

Improving the functionalities of the portal dedicated to local open government and participatory democracy based on user feedback

Start Date01/2026
End Date12/2026
  • Not started
  • In progress
  • Stuck
  • Finished
  • Incomplete
8

Launch of promotional campaigns

Start Date01/2026
End Date12/2026
  • Not started
  • In progress
  • Stuck
  • Finished
  • Incomplete
9

Evaluation, documentation of results and sharing of best practice

Start Date01/2027
End Date06/2027
  • Not started
  • In progress
  • Stuck
  • Finished
  • Incomplete
10

Engaging in the digital management of petitions submitted by citizens and associations.

Start Date06/2025
End Date06/2027
  • Not started
  • In progress
  • Stuck
  • Finished
  • Incomplete


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