Addressing Unfair Practices through Big Data (KR0057)

Why is this commitment relevant to OGP values? Citizen participation / Government accountability

What is the public problem that the commitment will address? •Korea’s objective anti-corruption indicators have improved, receiving a record high score in the 2020 Corruption Perceptions Index (CPI), ranking 33rd out of 180 countries, thanks to anti-corruption efforts. •However, Koreans have a strict perception of ‘corruption’, going beyond conventional corruption such as bribery and embezzlement to factor in the value of integrity shared by members of society in everyday life. This is leading to various unfair practices and privileges becoming a social issue*. Therefore, enhancing social trust has become necessary. * A wide range of unfair practices related to socioeconomic class, the socially privileged and irregularities in university admissions and hiring •With future generations such as the Millennials and people in their 20s and 30s especially dissatisfied with the unfairness in opportunities, robust measures to enhance fairness are required.

What is the commitment? • (Commitment) Discover and rectify the factors in everyday life that hinder transparency and fairness in opportunities and processes and that prevent the building up of social trust. - Scientifically and systematically analyze Big Data from petitions filed through the ‘e-People’ portal to identify fairness issues felt directly by the people. - In particular, focus on rectifying unfairness in opportunities in education and recruitment so that changes can be felt by the youth, who are highly sensitive to fairness issues. •(Expected impact) Build a palpable sense of social trust by rectifying unfair factors and privilege issues entrenched in social institutions closely related to people’s everyday lives.

How will the commitment contribute to solve the public problem? •(Phase 1) Discover unfair factors in everyday life through Big Data analysis - Analyze citizen’s opinions on major fairness issues using petition data* collected in the Petition Analysis System, such as ‘e-People’ petitions, petitions filed via local government channels and citizen suggestions. * 12.3 million petition records were collected in 2020 - Identify tasks for improvement based on petition types, examples, requests and implications. •(Phase 2) Come up with directions for improvement through citizen communication and participation - Collect ideas for improvement through the promotion of citizen participation such as by issuing calls for ideas from adolescents and youth and reviewing suggestions from the People’s Integrity Policy Monitoring Group. - Boost communication with the public on major issues by carrying out votes, surveys and debates on the People’s Idea Box platform, gathering expert opinion and hosting both on- and off-line debates. •(Phase 3) Recommendations on rectifying unfairness in everyday life - Rectify unfairness in major policies and systems citizens encounter throughout their life cycle as well as in everyday life-related tasks* related to youth entering the workforce such as education, recruitment and housing. * Tasks involving certification exams, dormitory room allocation, scholarships, rental housing, etc. - Deal with fairness issues that arise with sudden social changes such as the trend of non-face-to-face consumption, to meet the expectations of the people. * (e.g.) A lack of laws and policies concerning the transition towards a sharing and subscription economy •(Phase 4) Build social trust by bringing about actual improvements in laws and systems through implementation management - Conduct periodic inspections (half-yearly) and assessments (yearly) on whether recommendations for policy improvements are being followed. * Reflect actual examples of improvements on the Anti-corruption Initiative Assessment and the Comprehensive Assessment of the Civil Complaint Service - Share with the public how citizen opinion and participation in addressing unfair practices in daily life are bringing about changes by widely disclosing improvements that are closely related to people’s everyday lives and have substantive ripple effects.

Exchange and Peer Learning N/A

Additional Information Relevant to Government Policy Task 2. To carry out anti-corruption reform for a corruption-free Korea

Milestone Activity with a Verifiable Deliverable Start Date End Date Analyze Big Data from petitions (frequently) September 1, 2020 August 31, 2023 Call for ideas from adolescents and youth (every year) September 1, 2020 August 31, 2023 Collect opinions through the People’s Idea Box platform (frequently) September 1, 2020 August 31, 2023 Recommendations on rectifying unfair practices in everyday life (frequently) September 1, 2020 August 31, 2023 Conduct inspections (half-yearly) and assessments (yearly) on implementation and promote improvements (frequently) September 1, 2020 August 31, 2023

Action Plan Review

Commitment 7. Leverage big data to address unfair practices in daily life

● Verifiable: Yes

● Does it have an open government lens? Yes

● Potential for results: Modest