Open participation channels for citizen evaluation of public services (ES0087)

What is the problem/need that is desired to resolve with the commitment? The participation of the citizenship through the Transparency and Citizen Participation Websites based on forecasts ad during the regulatory processes and certain administrative decision, it is a reality collected by the transparency and citizen participation Websites of the Public Administrations, protected by the corresponding basic, autonomous region and local legislation through diverse processes that appear under various formats and names, such as the prior public consultation, initiatives and suggestions, audience and public information, and even others of a similar nomenclature. However, taking into consideration the need and urgency with which some decisions must be made, it is proposed to open other results‐based channels for citizen participation, where the beneficiaries, groups of experts, interest groups, or others, previously selected, can temporarily and structurally show (by sectors and subject matters) their opinions and evaluations of the results and impacts of the different social, economic and labour measures or others that are agreed upon and implemented.

Objectives of the commitment To improve participation and transparency in managing public affairs, seeking dialogue and general opinion about the use, appropriateness of the decision or measure agreed upon and implemented; the need to maintain and provide continuity to the application thereof, or to improve, replan or modify it. Opening of certain decisions or measures of general interest, once implemented and consolidated, into the participation and results‐based opinion of the citizenship. Brief description of the commitment For social, labour and/or economic measures implemented, or others that impact the citizenship, it is proposed to crate and open results‐based participation channels that allow gathering the evaluation and opinion of the citizenship in a structured manner, according to sectors of activity and subject manner that serves to make future decisions.

How does the commitment contribute to solve the problem or cover the need? The opening of these channels, where these participatory processes would be opened, would start with the creation of a web space (particularly through participation panels or other instruments). They would provide the opinions, evaluations or conclusions about those measures that are determined to be susceptible to evaluation.

Why is the commitment relevant with respect to the values of Open Government? This initial project also delves deeper into transparency, open data, and accountability of Public Administrations. The project to open participation channels also strengthens the ethical values and mechanisms to bolster the integrity of the public institutions and reinforce the trust of the citizenship. It is a project that reinforces the values of Open Government, contributing to the fulfilment of the Sustainable Development Goals of the 2030 Agenda in order to advance towards a just, peaceful and inclusive society.

Additional information 207 PO FEDER 2014‐2020. Autonomous Region of Extremadura Digital Modernisation Plan of Extremadura (2020‐2024)

Activities of the commitment Start date End date 1. Design, drafting and approval of the project 01/07/2020 15/02/2021 2. Drafting and approval, within the "Opening of Citizen Participation Channels" Project, of the initial action 16/02/2021 15/04/2021 3. Training and implementation of the tools selected for technological support of the project. 16/04/2021 15/09/2021 4. Start of executing the initial action. 16/09/2021 15/10/2021 5. End of the initial action. 16/10/2021 15/05/2022