Design tools to improve transparency website (ES0095)

What is the problem/need that is desired to resolve with the commitment? In December 2018, the Directorate General of Transparency and Good Governance presented a new version of the Transparency Website of the Government of the Balearic Islands with more content, better structure, more accessible and easier to use. Since then, the number of visits has notably increased. However, the management tool of the Website (which did not change in 2018) has a series of limitations that make it difficult for other departments of the Government to participate in publishing new content. In addition, the lack of an adequate tool hinders both searches by the citizenship and integration with other channels (cell phone applications, social media). In addition, the current Website is used for information related to the entities of the instrumental public sector, normally managed through the ministries that depend on them. A tool is needed that allows these entities to manage their own transparency information. In addition, it is desirable for each entity to have their own transparency Website, but that they all maintain a structure and presentation that is as homogeneous as possible, in order to facilitate consultations by the citizenship. Finally, it has been observed that it is necessary to design and publish a new open government Website that combines in the most effective way the current transparency Websites, open data and participation. In the first phase, a deep analysis will be carried out of the needs of the Government of the Balearic Islands and its instrumental public sector. The needs that are identified, some already known and explained previously, will be the base of the development of the new tools. Likewise, it will contain the suggestions received from the "Ask the Transparency Service" form and the survey that will be carried out on the users who voluntarily want to participate.

Objectives of the commitment To reinforce the transparency in the scope of the administration of the autonomous community of the Balearic Islands, and its instrumental public sector, introducing new management tools that facilitate the publication of content, so that it is as complete and up‐to‐date as possible.

Brief description of the commitment Development and implementation of a new management tool for the Transparency Website of the Government of the Balearic Islands and the public sector of its autonomous region that allows facilitating the distributed publishing of content, offers better search functionalities and possibilities of integration with other channels and that allows the entities of the instrumental public sector to have their own transparency Website.

How does the commitment contribute to solve the problem or cover the need? The development of new tools indicated will serve to solve the problems detected and that are confirmed in the initial diagnosis, given that it will allow a greater visibility of the contents, provide visibility to the concept of Open Government, facilitate the searches by the citizenship and improve the introduction and management of the content by internal users. 224

Why is the commitment relevant with respect to the values of Open Government? It promotes, strengthens and improves the quality of participation in the public management, allowing the citizenship to participate in making public decisions with the objective of achieving better results and better democratic quality In the first phase, a deep analysis will be carried out of the needs of the Government of the Balearic Islands and its instrumental public sector, providing participation to all entities and users in the drafting. The needs that are identified, some already known and explained previously, will be the base of the development of the new tools. Likewise, it will contain the suggestions received from the "Ask the Transparency Service" form and the survey that will be carried out on the users who voluntarily want to participate. The mechanisms of transparency are improved by facilitating publication, offering the citizenship more complete, up‐to‐date and reliable information, which will allow the citizenship to be more informed and better participate in the public policies. It delves deeper into transparency, open data and accountability of Public Administrations through carrying out actions aimed at its improvement and the evaluation of the results of the plans and programmes. It facilitates the publication of transparency information, following a decentralised approach, also including the entities of the instrumental public sector. Obviously, all of this reinforces this principle. It contributes to building a system of public integrity, strengthening the ethical values and mechanisms to bolster the integrity of the public institutions and reinforce the trust of the citizenship The tools will be improved, and as a result, the content. It is intended for society to have a better instrument to control the actions of the government and administration. It raises awareness among society and civil servants about the values of Open Government, contributing to the fulfilment of the Sustainable Development Goals of the 2030 Agenda in order to advance towards a just, peaceful and inclusive society. In addition to the aspects directly related to transparency that have been mentioned, it is intended to design a new Open Government Website that helps to make known, both to civil servants and the citizenship, the values of open government, as well as the objectives of sustainable development.

Additional information Activities of the commitment Start date End date Design and publication of a new Open Government Website Start 31/12/2020 The analysis of the needs of the Government of the Balearic Islands and its instrumental public sector 01/10/2020 30/06/2021 Development and implementation of a tool (pilot plan) of regulatory publication in the pipeline (backoffice) Start 30/06/2021 Development and implementation of new content publication tools (backoffice) 01/07/2021 30/06/2023 Development and implementation of improvements in the public part of the Transparency Website (search tool, integration with other channels, social media...) 01/07/2021 30/09/2024 Development and implementation of the transparency Websites of the entities of the instrumental public sector and integration with their corporate websites 01/07/2021 30/09/2024 Training of the civil servants about the new tools, both the administration of the Government of the Balearic Islands, and the instrumental public sector 01/10/2020 30/09/2024