Establish Standardised Formats for User-Satisfaction Data (UK0039)
Overview
At-a-Glance
Action Plan: United Kingdom – First National Action Plan 2011-2013
Action Plan Cycle: 2011
Status:
Institutions
Lead Institution: Unclear
Support Institution(s): Unclear
Policy Areas
Public ParticipationIRM Review
IRM Report: United Kingdom Progress Report 2011–2013
Early Results: No IRM Data
Design i
Verifiable: Yes
Relevant to OGP Values: Yes
Ambition (see definition): No Data
Implementation i
Description
The government will establish standardised formats for user satisfaction data so that users can compare and contrast their experience of the service they receive with that of others.