Promoting Transparency and Citizen Participation in Villanueva through Digital Tools. (HNVNA0001)

Commitment ID

HNVNA0001

Commitment Title

Promoting Transparency and Citizen Participation in Villanueva through Digital Tools.

Problem

In Villanueva, Cortés, the lack of understanding of public information about municipal projects and resource management limits citizen participation. Many people are unaware of the channels to access information or report problems, which reduces their ability to propose solutions or participate in decision-making. To address this challenge, the municipality will update the website and create an open government module, providing tools to facilitate oversight and accountability. The platform includes financial and non-financial information relevant to the community, promoting its responsible and accessible use. The commitment “Transparency and Citizen Participation in Municipal Management through Digital Tools” aims to improve the understanding of technical reports, increase citizen participation and optimize accountability mechanisms.

Social: Lack of knowledge of information channels and no digital communication channel with the municipal government.
Political: Absence of digital platforms to publish key data, which generates distrust in local authorities.

This commitment aims to empower citizens, strengthen trust in municipal management and promote inclusive decisions, using technology to improve governance and build a collaborative relationship between the municipality and the population, with the aim of improving the quality of life. . in Villanueva.

Status quo

The Municipality of Villanueva has implemented various channels to promote citizen participation and guarantee transparency in municipal management, but the desired level of participation has not been achieved. In an effort to improve operations and accessibility, the local government is expanding its initiatives through digital tools such as restructuring the website, creating an open government efficiency module, and establishing a WhatsApp channel. This will facilitate access to information about municipal activities and strengthen social control.

Currently, there are inclusion initiatives that include:

Institutional Communication Directorate to manage public communication.
Human Development Management, which trains vulnerable sectors such as returned migrants, people with disabilities and older adults, although it needs more systematic participation mechanisms.
Civil Organizations and Networks, such as the Federation of Trustees and the Citizen Transparency Commission, which monitor municipal management but require better coordination.
Participation mechanisms, including open councils and municipal social media platforms, which facilitate communication but face challenges in accessing key information.
Complaints and Transparency Attention, with physical and digital mailboxes for complaints, complemented by the transparency portal and the SIELHO platform, although they do not encourage direct interaction.

Action

The Municipality of Villanueva seeks to strengthen transparency, citizen participation and accountability through the implementation of digital solutions, including updating the website with a Local Open Government Module and a WhatsApp channel.

Expected results:

Greater access to public information: Citizens will be able to access financial and non-financial information (budgets, POA, ongoing projects and administrative procedures) in a clear and understandable format.
Digital citizen participation: The interactive module will allow citizens to participate in consultations, present comments, propose ideas and follow up on municipal projects.
Strengthening accountability: The platform will provide tools for citizen control and will make the use of public resources visible.
Inclusion and democratization of information: Technology will reduce the barriers to access to updated information in simple language, promoting the participation of various social sectors.

General Objective: Strengthen transparency and citizen participation in municipal management through innovative digital tools that promote accountability, access to information and a more collaborative relationship between local government and citizens.

How will the commitment contribute to solving the public problem described above?

The commitment aims to address the challenges of transparency, citizen participation and accountability through innovative digital tools that empower the residents of Villanueva, Cortés.

1. Guarantee transparency: Citizens will have access to clear, precise and updated information on municipal management, being able to submit complaints, suggestions and reports, reducing opacity and promoting trust in local authorities.
2. Expand the voice of citizens: by restructuring the website, creating WhatsApp channels and using social networks, citizens will be able to make inquiries, track municipal programs and projects, report on problems and propose improvements . These interactive channels will facilitate direct communication with the municipality, ensuring that decisions fit the needs of the community.
3. Improve efficiency: Citizen input will help identify problems quickly, allowing the municipality to prioritize solutions and optimize resources to improve public services.This commitment will strengthen the relationship between citizens and local government, promoting a more inclusive and responsible management approach.

What long-term goal as identified in your Open Government Strategy does this commitment relate to?

The commitment “Promote Transparency and Citizen Participation in the Municipal Management of Villanueva, Cortés through Digital Tools” is mainly related to the following objectives of the Open Government Alliance (AGA) Strategy 2023-2028:

Make open government a fundamental element of the functioning and priorities of governments at all levels and powers: This commitment seeks to integrate the principles of open government as a central component of municipal management through digital tools that institutionalize transparency and accountability.
Accelerating collective progress towards open government reforms: The implementation of a Local Open Government Module allows the development of concrete reforms that promote citizen participation and strengthen the values ​​of OGP, generating measurable results in municipal management.

These strategic objectives seek to consolidate municipal governance that fosters citizen trust, improves the quality of public services and guarantees effective interaction between citizens and local government through modern technological tools.

Primary Policy Area

Digital Governance, Open Data

Primary Sector

Cross-sectoral, Science & Technology

What OGP value is this commitment relevant to?