Americas

By building stronger ties with its Indigenous populations, and including them in policy development, Costa Rica is better able to serve all of its diverse citizens.

In Paraguay, Municipal Development Councils give citizens a greater say in projects that impact their local communities.

Uruguay’s citizens were not able to fully understand the healthcare system and the choices it provided them. To fix this, an easy-to-use website empowered citizens in their decisions.

To deal with a justice system that was complicated, Colombia’s Ministry of Justice developed the mobile application LegalApp, providing free legal knowledge and access to its public, presented in accessible language.

Mexico has conducted a pilot project that highlights the shortcomings of the public care system and how the burden of making up for them falls disproportionately on women. By listening to those most affected, concrete solutions and public policy recommendations are offered to improve care and alleviate gender inequality.

In Colombia, a collaboration between the Council of State and its citizens has led to a more transparent judicial system that is accountable to the people.